Disclaimer & Terms of Use

  1. Acceptance of Terms
    By accessing, browsing, or using the website, software platforms, or services of Oneklick Payment Pvt.Ltd. (“OneKlick”), the user (“User”, “Client”, “Merchant”, or “Partner”) agrees to be bound by these Terms of Use and Disclaimer. If you do not agree, you must immediately discontinue use of the services.
  2. Nature of Services (TSP Declaration)
    OneKlick operates strictly as a Technology Service Provider (TSP) and provides: (1) Website development and hosting support (2) Admin and merchant panel infrastructure (3) API integration and technical support services.
    OneKlick does not provide: (1) Pay-In / Pay-Out services (2) Payment Gateway or Aggregator services (3) Banking or financial transaction processing (4) Fund handling, settlements, or custody services.
    All financial services are exclusively managed by third-party providers engaged directly by the Client.
  3. No Financial Liability Disclaimer
    OneKlick shall not be held liable for: (1) Payment failures, pending transactions, or reversals (2) Settlement delays or fund blocks (3) Chargebacks, disputes, or penalties (4) API downtime or performance issues from third-party providers.
    Any loss arising from banking or payment system failures: Users must directly contact their respective Banks, Payment Aggregators, Gateways, or API Service Providers for resolution of such matters.
  4. Third-Party Services Disclaimer
    OneKlick's platform may integrate with third-party APIs and services. The User acknowledges that: (1) Such services are not owned or controlled by OneKlick (2) OneKlick does not guarantee uptime, performance, or compliance of such services (3) Any issues arising from third-party systems are outside OneKlick's responsibility (4) Use of such services is at the User’s own risk.
  5. User Responsibilities
    The User agrees to: (1) Ensure full compliance with applicable laws, including RBI, NPCI, AML, KYC, and data protection regulations (2) Use only authorized and legally obtained APIs and services (3) Not engage in fraudulent, illegal, or unauthorized activities (4) Maintain confidentiality and security of login credentials (5) Provide accurate and complete information at all times.
  6. Compliance & Regulatory Rights
    OneKlick reserves the right to: (1) Monitor usage for compliance and security purposes (2) Suspend or terminate access in case of suspected violations.
    Share information with: (i) Regulatory authorities (ii) Law enforcement agencies (iii) Partner banks or API providers in case of fraud, legal requirements, or compliance obligations.
  7. Intellectual Property Rights
    All software, designs, dashboards, and systems developed by OneKlick remain its exclusive intellectual property, unless otherwise agreed in writing. Users are granted a limited, non-transferable license to use the platform. Unauthorized copying, modification, or resale is strictly prohibited.
  8. Limitation of Liability
    To the maximum extent permitted by law: (1) OneKlick shall not be liable for any indirect, incidental, or consequential damages (2) OneKlick's total liability, if any, shall be limited to the fees paid for the services provided.
  9. Indemnity
    The User agrees to indemnify and hold harmless OneKlick against any claims, losses, or liabilities arising from: (1) Use of third-party APIs and financial services (2) Violation of laws or regulatory requirements (3) Fraudulent or unauthorized activities.
    (Refer to detailed Indemnity Clause in Section 13 below)
  10. Service Suspension & Termination
    OneKlick reserves the right to: (1) Suspend services for security, compliance, or investigation purposes (2) Terminate access in case of policy violations (3) Restrict usage without prior notice in high-risk scenarios.
  11. Governing Law & Jurisdiction
    These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in [Pune].
  12. Amendments
    OneKlick reserves the right to update or modify these Terms at any time. Continued use of services constitutes acceptance of the revised Terms.
  13. Indemnity Clause (Detailed)
    1. Client Indemnity
      The Client agrees to indemnify, defend, and hold harmless Oneklick Payment Pvt.Ltd. (“OneKlick”), its directors, employees, and affiliates from any claims, losses, damages, penalties, or expenses (including legal fees) arising out of or in connection with:
      - Use of third-party APIs (including Pay-In, Pay-Out, banking, or financial services)
      - Any failure, delay, or error of external API/service providers
      - Non-compliance with applicable laws (including RBI, NPCI, AML, KYC, and data protection regulations)
      - Fraud, unauthorized activities, or misuse by the Client or its end users
      - Chargebacks, settlements, or fund-related disputes
      - Misrepresentation or breach of obligations with banks, payment aggregators, or API providers
    2. Limitation of Role
      OneKlick acts solely as a Technology Service Provider (TSP) and does not control financial transactions, APIs, or fund flow. Accordingly, OneKlick shall not be liable for any financial, regulatory, or operational issues arising from third-party services.
    3. Third-Party & Compliance Responsibility
      OneKlick shall not be responsible for actions or failures of banks, payment aggregators, or API providers, nor for any regulatory penalties, fraud, or data breaches arising from third-party systems or the Client’s operations. The Client bears full compliance responsibility.
  14. Contact Information
    For queries or concerns:
    Company: Oneklick Payment Pvt.Ltd.
    Email: [Insert Email]
    Address: [Registered Office Address]