Privacy Policy

  1. Introduction
    Oneklick Payment Pvt.Ltd. (“OneKlick”, “we”, “our”, or “us”) is committed to protecting the privacy and security of user data. This Privacy Policy explains how we collect, use, store, and safeguard information when you access our website, software platforms, and services.
    By using OneKlick’s services, you agree to the terms of this Privacy Policy.
  2. Nature of Services
    OneKlick operates as a Technology Service Provider (TSP) offering: Website and software development, Admin and merchant dashboard platforms, API integration and technical support.
    OneKlick does not provide financial services, does not process payments, and does not handle funds. All financial transactions are managed by third-party banks, payment aggregators, or API providers engaged directly by the client.
  3. Information We Collect
    1. Personal Information: Name, phone number, email address, Business/firm details, KYC-related information (if provided by client for integration purposes).
    2. Technical Information: IP address, browser type, device details, Login activity and system usage logs, Cookies and session data.
    3. Transactional & Integration Data: API request/response logs (for debugging and support), Transaction status data (view-only basis, not processed by OneKlick).
  4. Purpose of Data Collection
    We collect and use data to: Provide and maintain our technology platforms, Enable API integrations and technical support, Monitor system performance and security, Resolve grievances and provide customer support, Comply with applicable legal and regulatory requirements.
  5. Data Sharing & Disclosure
    OneKlick may share information: With clients and their authorized API providers for integration support, With partner banks, payment aggregators, or service providers (only as required for technical coordination), With regulatory authorities or law enforcement agencies when required by law, In case of fraud detection, investigation, or compliance requirements.
    OneKlick does not sell or rent user data to third parties.
  6. Data Security
    OneKlick implements reasonable technical and organizational measures to protect data, including: Secure servers and access controls, Encryption (where applicable), Monitoring for unauthorized access. However, no system is completely secure, and OneKlick does not guarantee absolute data security.
  7. Data Retention
    Data is retained only as long as necessary for business, legal, or compliance purposes. Logs and technical data may be retained for audit and security purposes. Data may be deleted or anonymized upon termination, subject to legal obligations.
  8. User Responsibilities
    Users are responsible for: Maintaining confidentiality of login credentials, Ensuring lawful use of the platform, Providing accurate and updated information, Securing their own systems and API integrations.
  9. Third-Party Services
    OneKlick platforms may integrate with third-party APIs. Users acknowledge that: OneKlick does not control third-party data practices, Data shared with such providers is governed by their respective privacy policies, Users are advised to review third-party privacy policies separately.
  10. Cookies & Tracking
    OneKlick may use cookies and similar technologies to: Improve user experience, Analyze system performance, Maintain session integrity. Users may control cookie settings through their browser.
  11. User Rights
    Subject to applicable laws, users may: Request access to their data, Request correction or update of information, Request deletion of data (subject to legal obligations). Requests can be made via the contact details below.
  12. Compliance & Legal Disclosure
    OneKlick may disclose user information: To comply with legal obligations, To enforce agreements and policies, To prevent fraud, security threats, or illegal activities.
  13. Limitation of Responsibility
    OneKlick shall not be responsible for: Data breaches or incidents originating from third-party systems, Misuse of data by clients, partners, or API providers, Security failures outside OneKlick’s infrastructure.
  14. Changes to Policy
    OneKlick reserves the right to update this Privacy Policy at any time. Continued use of services constitutes acceptance of the revised policy.
  15. Contact Details
    For privacy-related queries or requests:
    Company: Oneklick Payment Pvt.Ltd.
    Email: [Insert Email]
    Address: [Registered Office Address]